It department employee (m/f/d) with a focus on 2nd-level service desk support
SaarbrückenKlinikum Saarbrücken gGmbH
...escalate them You perform quality control regarding ticket processing and the tracking of open tickets to ensure we maintain our service quality (Service Level Agreements) in our processes and guidelines You handle software installations and updates on various client system platforms and manage smaller [...]
Kategorie IT / Informationstechnologie