It-service desk agent 2nd level support (m/w/d) in dresden
DresdenDIS AG Personaldienstleistungen
...Escalating unresolvable incidents to downstream support teams Monitoring timely incident resolution Your Qualifications: Completed technical vocational training or comparable qualification Basic knowledge of ITIL is desirable In-depth knowledge of virtualization Hardware and software knowledge in the area of backend systems [...]
Kategorie Ingenieurwesen